Store Policy
Customer Care
The Andralyn Brand prioritizes inclusivity and excellent customer service by ensuring every client feels valued and respected. This commitment is key to building strong relationships and a positive reputation while enhancing customer satisfaction through timely and courteous service.
Privacy & Safety
We collect and use order information to fulfill any orders placed through our website or via email. This includes arranging for shipping and providing you with invoices and order confirmations. Our goal is to keep you informed throughout the process, ensuring clear communication until your order has been successfully delivered.
Wholesale Inquiries
If you are interested in purchasing a larger quantity of custom items for personal use, please reach out to me directly. We will be happy to assist you with your request.
Payment Methods
- PAYPAL
- Online Payments
- Shopify
Shipping and Returns
Thank you for providing your shipping and order processing information. It looks clear and informative for your customers. Here’s a slightly refined version for clarity and professionalism:
**Order Processing and Shipping Information**
I strive to ship orders as quickly as possible, with all processing completed within 48 hours after each order is placed. Once your order is confirmed, you will receive an email notification indicating that I have received your order.
**Important Notes:**
- Please allow adequate time for both processing and shipping before your specified need-by date. Rush service options are available for an additional fee. Contact me for more details on rush services or upgraded shipping methods. If you believe your need-by date is approaching quickly, feel free to contact me directly at TheAndralynBrand@gmail.com.
- If you do not reach out, I will proceed with shipping according to the estimated ship-by date.
- If you have any sizing questions, please reach out before making your purchase, and I would be happy to assist you in selecting the best size.
**Shipping Details:**
- Currently, I do not ship or sell items internationally.
- All orders are shipped via USPS.
- Please note that I am not responsible for any lost or damaged items that occur during USPS transit.
- Additionally, I cannot be held accountable for shipping delays caused by unpredictable weather, natural disasters, or any general delays within the USPS system.
Thank you for your understanding, and I appreciate your business!
Feel free to adjust any part of this template to better fit your personal style or business needs!